Business user kept changing his mind

Sometimes business requirements truly change because of some change external to the project; then again there are times where a business user simply can’t make up his/her mind on what is needed creating frustration with team members.

Question to ask: What is the degree of confidence on each requirement? If not 100%, what will it take to get it to 100%?

See all 100 lessons in Six-Word Lessons to Avoid Project Disaster.