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Great power in please and thanks

11/4/2017

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Especially in our most intimate relationships, where familiarity often breeds contempt, using common courtesies reminds us of the value we place on people and our connection to them. Omitting words like please and thank you may communicate that we take an important person for granted or that we have less respect than we do. Manners matter!

See all 100 lessons in Six-Word Lessons on Effective Communication.
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